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Competency-Based Learning Pathways

Massachusetts Library System, 2024 - Present

The Challenge

Library staff across Massachusetts needed structured ways to build skills, but training was fragmented with no credentialing, no progression model, and uneven quality across providers. I led a cross-functional team of internal stakeholders, member subject matter experts, and external course development vendors to design a competency-based framework that could scale statewide.

Pathway course page showing Communication for Managers modules with Course Information, Course Resources, and Learner Workbook cards, plus Introduction, Recognizing Communication Tendencies, and Communicating with Clarity modules
4
Pathways
Repeatable
Development Model
IACET
Aligned
Statewide
Reach

I designed and operationalized a competency-based framework for statewide professional learning pathways that moved development beyond one-off courses and toward a more coherent workforce learning strategy. The model aligned competencies, course sequencing, assessment, and digital credential badges so pathways could scale more consistently across topics, learner groups, and future development cycles.

What I Led

Learning Pathways Phase 1 Process Flowchart showing the full development lifecycle from initiation through project close, with color-coded phases for initiation, development, validation, and finalization

Strategic Framework

I created a repeatable development structure that guided pathway work from early scoping through validation and launch. Rather than relying on ad hoc course requests, the framework established a consistent process for needs assessment, competency definition, survey validation, rationale writing, and pathway planning. It gave internal stakeholders, member experts, and vendors a shared sequence of decisions, deliverables, and review points, which made pathway development easier to manage and easier to scale.

Results

Connect

I welcome conversations about educational leadership, learning strategy, professional development systems, research, speaking, and consulting.