About Me

I help mission-driven organizations secure funding, understand the needs of the communities they serve, and build equitable, practical learning and program infrastructure. Community values and evidence of outcomes are not competing priorities. The friction between them can sharpen the work by clarifying what matters, whose perspectives count, and how success should be defined. I partner with organizations and their communities to translate that clarity into credible measures, recognized quality standards, and programs that work in practice. The result is stronger evidence, more responsive programs, and lasting value beyond the initial investment.

Portrait of Hillary Washburn

Services

Grant development and writing

I support organizations through the full grant development process: identifying appropriate funding opportunities, structuring competitive applications, and developing the work plans, training components, and evaluation sections that strengthen proposals. I have secured and administered more than ten grants, large and small, both independently and as part of teams, including a Robert Wood Johnson Foundation-funded initiative.

Typical engagements: preparing a competitive federal, state, or foundation application, or planning the deliverables of a new award.

Needs assessment

I conduct needs assessments that identify capability gaps and translate organizational and workforce needs into practical recommendations. This work includes stakeholder engagement, data collection and analysis, and clear reporting, and provides a foundation for training programs, learning pathways, and strategic planning.

Typical engagements: assessing training and capability needs across an organization, prioritizing professional development investments, and translating findings into role-based learning paths.

Program design and evaluation

I work with organizations and the communities they serve to design programs around clear outcomes and build evaluation plans that demonstrate results to funders, boards, and stakeholders. Measures of success are defined in partnership, so that community values and credible evidence support each other. This work applies to training programs, services, and community initiatives, and draws on my background in evaluation, learning analytics, and continuous improvement.

Typical engagements: developing an evaluation plan, selecting appropriate measures, and reporting outcomes to funders or boards.

Research and data

I provide applied research support, including survey development, study design, data collection and analysis, and research ethics review. I have completed IRB review independently across three studies and many more as part of research teams, co-authored peer-reviewed publications, and managed multi-site research operations.

Typical engagements: designing a survey or study, analyzing results, and preparing findings for reporting or publication.

Micro-credentials and accreditation

I advise on competency-based micro-credentials, including badges, certificates, and CEUs, and on accreditation applications for training providers. I led the accreditation effort that made the Massachusetts Library System the first state library system in the country to earn IACET accreditation, and I serve on national task forces focused on open digital credentials and artificial intelligence in continuing education.

Typical engagements: planning a credential program, aligning offerings with continuing education standards, and preparing an IACET accreditation application.

Learning management systems

I consult on learning management system selection, implementation, and governance. I built and manage a statewide Moodle platform offering more than 400 courses, supported by WCAG 2.2 AA accessibility standards, content templates, and quality review cycles.

Typical engagements: selecting a platform, improving an existing implementation, and establishing governance and accessibility standards.

Experience

  • Lead learning strategy for the Massachusetts Library System, including a statewide learning platform offering more than 400 courses to over 2,000 learners
  • Led the accreditation effort that made MLS the first state library system in the country to earn IACET accreditation
  • Doctorate in education, with applied research training in quantitative and qualitative methods
  • Conduct applied research spanning survey design, mixed-methods studies, and multi-site research operations, with co-authored peer-reviewed publications and IRB review completed independently and on teams
  • Secured and administered more than ten grants, large and small, independently and on teams
  • Serve on national task forces focused on open digital credentials and artificial intelligence in continuing education

How I Work

Engagements are structured around a defined deliverable, a clear timeline, and practical recommendations grounded in evidence. This includes guidance on prioritization, tool selection, and where AI adds value in learning and research workflows.

I take on a select number of engagements at a time, and an initial consultation is free of charge.

Connect

I welcome conversations about grant development, program evaluation, credentialing, learning systems, and related consulting work.