Educational leadership portfolio

Hillary Washburn

Educational leadership | learning strategy | workforce development

I lead learning systems, professional development strategy, and organizational improvement initiatives in education and library settings. My work brings together platform governance, quality standards, workforce learning, and change leadership to build scalable systems that help people do their work more effectively.


1,700+
learners supported through a statewide learning platform
378
self-paced courses launched in a scalable learning ecosystem
1,600+
libraries served through statewide infrastructure and programming
IACET
standards alignment, quality systems, and accredited continuing education work

Selected Work

Leadership Profile

I am a learning and educational leadership professional with experience leading platform launches, professional learning systems, competency-based frameworks, quality standards, and cross-functional improvement work. My portfolio sits at the intersection of educational leadership, digital learning, workforce development, and organizational change.

Across my work, I focus on building structures that last: governance models, learning pathways, standards, reporting systems, and implementation supports that help institutions move from one-off training to coherent professional learning strategy.

Strategy and systems

Learning ecosystems, platform governance, quality frameworks, and scalable implementation.

Workforce development

Competency-based pathways, credentialing, professional learning design, and adoption support.

Organizational leadership

Change management, stakeholder alignment, vendor collaboration, and standards-based improvement.

Research and improvement

Mixed-methods research, evaluation, accessibility, and evidence-informed design decisions.

Experience

Learning Experience Program Manager
Massachusetts Library System
2025–Present

Lead statewide learning strategy, platform governance, enablement resources, and standards-based improvement for a professional learning ecosystem serving library staff across Massachusetts.

Instructional Designer and LMS Administrator
Massachusetts Library System
2022–2024

Built and launched the statewide LMS, established publishing and reporting structures, and developed the templates, documentation, and supports needed for consistent implementation.

Technology Integration Specialist
Keene Middle School
2020–2022

Led educator learning and digital tool adoption, with a focus on practical implementation, accessibility, and instructional support during periods of rapid change.

Research Project Manager
Oregon State University
2018–2020

Managed multi-institutional research operations, study design coordination, and publication support for projects focused on patient autonomy and communication.

Education

Ed.D., Curriculum and Instruction — Digital Learning Specialization

Plymouth State University, 2026. Dissertation: scenario-based learning design and transfer of training.

M.Ed., Digital Learning and Library Media

Plymouth State University

B.S., Psychology

Granite State College

Connect

I welcome conversations about educational leadership, learning strategy, professional development systems, research, speaking, and consulting.